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Account Retrieval


In order to give our members better promotion and help them gain more trust from buyers, iChinaFactory will not provide duplicate registration. If there are any already registered accounts for the same company name, iChinaFactory will give you relevant information to find out the account which exists and can be reused.



There are three ways for your reference to get back the existing account.

1. Check the homepage and contact information of the company provided which has the same company name. Based on the above information, you can contact with your colleagues who may own and use this account. It will help build better reputation and create more attraction from buyers.

2. If you have registered before with your own email address but forget your member ID or password,
click here to find it back.

3. Still can not get back the account? Please fax or send document of the business license to iChinaFactory. Customer Services will check the business license first in order to keep other info safe and then help you change password and email address if you need.


You can email us at Support for China members or Support for overseas.